Rep Funnel

The Rep Funnel is a conversion funnel in the Rep AI app designed to optimize eCommerce sales by tracking customer engagement through conversation-driven interactions. It uses behavioral analytics to identify disengaged shoppers and proactively re-engage them, guiding them toward purchase.

Stages of the Rep Funnel:

- Shoppers visited: Total visitors starting the funnel.

- Disengaged shoppers approached: Visitors targeted by AI for re-engagement.

- Conversations started: Successful chat initiations with disengaged users.

- Conversations viewed products: Shoppers exploring products during chat.

- Conversations added to cart: Shoppers adding items to cart via chat.

- Conversations converted: Final purchases made through AI-driven conversations.

By analyzing each stage, the Rep Funnel helps businesses understand and improve the impact of AI interactions on shopper behavior and conversion rates.