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AI Voice Agent Comparison

Retell VS Goodcall

Comparing Retell and Goodcall for your business? Understand which AI voice platform better suits your specific needs.

Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.

Retell Logo
RATING
4.2
Ease of Use
Features
Support
Voice Synthesis Focused
Goodcall Logo
RATING
4.0
Ease of Use
Features
Support
Customer Service Focused

Retell

Retell specializes in high-quality voice synthesis with natural-sounding AI voices. Their platform focuses on realistic voice generation for various applications with relatively simple implementation.

Goodcall

Goodcall is designed specifically for customer service applications, with features optimized for managing customer interactions and integrating with CRM and support systems.

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Features

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Key Feature Comparison

Retell Strengths

  • High-quality realistic voice synthesis
  • Good balance of developer and business features
  • Well-designed conversation workflows
  • Growing marketplace of voice templates
  • Reasonable pricing structure for small businesses

Goodcall Strengths

  • Specialized in customer service applications
  • Strong focus on business integration
  • Less flexible for custom development
  • Better analytics and reporting features
  • Higher pricing for advanced features
Retell Logo
Goodcall Logo
Voice Quality
4.7

Industry-leading voice synthes...

4.0

Good voice quality focused on ...

Business Integration
3.8

Decent business tools with som...

4.5

Excellent business system inte...

Conversation Design
4.3

Well-designed conversation flo...

4.2

Strong focus on customer servi...

Analytics & Reporting
3.5

Basic analytics with limited b...

4.6

Comprehensive analytics with a...

Pricing Value
4.0

Good value for small to medium...

3.7

Higher price point but with mo...

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Pricing

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The Pricing Comparison

Comparing pricing models between Retell and Goodcall reveals significant differences in cost structure and value. While Retell offers straightforward pricing, Goodcall has a different approach that may impact your budget depending on usage patterns.

Retell also includes Speech-to-Text at no extra charge, unlike Goodcall's additional fees. Plus, Retell provides Verified Phone Numbers to enhance call deliverability and reduce spam risks.

Retell Logo
Goodcall Logo
Voice AI

$0.07/min

$0.08/min

Phone Number

$2.00/month

$3.00/month

Speech to Text

Included

Included

Adds-on

Verified Phone Number

Business Analytics Suite

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Enterprise-Grade

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Scalability & Reliability

Retell ensures top-tier security with HIPAA, SOC 2 Type 1 & 2, and GDPR compliance across all plans, while Goodcall offers HIPAA and SOC 2 Type 2 compliance. With no rate limits and a proven 99.99% uptime, Retell provides businesses with a more robust, scalable, and dependable solution compared to Goodcall's 99.95% uptime and plan-based rate limits.

Retell Logo
Goodcall Logo
Compliance

HIPAA, SOC2 Type 1&2, GDPR

HIPAA, SOC2 Type 2

Rate limit

Not Limit

Custom limits by plan

Uptime to date

99.99%

99.95%

Security

Top-tier security protocols

Business-grade security