Vapi VS Retell
Choosing between Vapi and Retell for your voice AI needs? This comparison breaks down the key differences to help you decide.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Vapi
Vapi is a developer-focused voice AI platform that provides robust APIs and customization options. It's designed for technical teams who need flexibility and control over their voice implementations.
Retell
Retell specializes in high-quality voice synthesis with natural-sounding AI voices. Their platform focuses on realistic voice generation for various applications with relatively simple implementation.
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Features
]
Key Feature Comparison
Vapi Strengths
- Developer-focused API with extensive customization
- Strong WebRTC integration capabilities
- Robust voice processing pipeline
- Good documentation for technical teams
- Flexible integration with existing systems
Retell Strengths
- User-friendly interface with simpler setup
- Strong focus on realistic voice synthesis
- More limited customization options
- Better out-of-the-box conversation capabilities
- Fewer integration options for complex systems
Advanced API with comprehensiv...
Good developer tools with easi...
High-quality voices with good ...
Industry-leading voice synthes...
Extensive integration options ...
More limited but straightforwa...
Usage-based pricing, can be ex...
More predictable pricing struc...
Developer-focused support with...
More accessible support for no...
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Pricing
]
The Pricing Comparison
Retell offers a more transparent and cost-effective pricing model compared to Vapi. With a flat rate of $0.07/min for Voice AI, Retell eliminates Vapi's additional fixed platform fees, which can drive up costs. Phone numbers are significantly more affordable at just $2.00/month, while Vapi's pricing varies.
Retell also includes Speech-to-Text at no extra charge, unlike Vapi's $0.01/min fee. Plus, Retell provides Verified Phone Numbers to enhance call deliverability and reduce spam risks.
$0.05/min + $0.066 fixed platform fee (price varies)
$0.07/min
Variable Price
$2.00/month
$0.01/minute
Included
Voice Quality Upgrades
Verified Phone Number
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Enterprise-Grade
]
Scalability & Reliability
Vapi ensures top-tier security with HIPAA, SOC 2 Type 1 & 2, and GDPR compliance across all plans. Retell matches these compliance standards but with different implementation approaches. Both platforms offer high reliability with 99.99% uptime and no rate limits, providing businesses with scalable, enterprise-ready solutions.
HIPAA compliant, SOC2, GDPR
HIPAA, SOC2 Type 1&2, GDPR
Not Limit
Not Limit
99.99%
99.99%
Strong encryption protocols
Top-tier security protocols
Ready to kick off?
sneh[at]miraiminds.coMirai Minds