Retell VS Bland
Comparing Retell and Bland? This breakdown reveals which AI voice platform best fits your business needs.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Quick answer
Retell and Bland differ most on developer workflow, voice quality, and pricing structure. Use feature fit and total ownership cost together to pick the best platform for your use case.
Author: Mirai Minds Research Team
Last updated:
Sources
Retell
Retell specializes in high-quality voice synthesis with natural-sounding AI voices, offering advanced features, scalability, and a user-friendly experience for businesses.
Bland
Bland offers conversational AI with a focus on open-source LLMs like ChatGPT and Anthropic, but it struggles with low intelligence and limited customization options.
FEATURES
Key Feature Comparison
Retell Strengths
Bland Strengths
Multilingual
Retell
4.5
Supports 19+ languages
Bland
4.0
Supported
User Experience
Retell
4.0
Ease of use
Bland
2.0
Poor user experience
Branded Call
Retell
4.0
Supported
Bland
2.0
Not supported
Voice & Audio Quality
Retell
4.5
Excellent
Bland
3.0
Fine
Latency
Retell
4.5
Sub-second latency
Bland
4.5
Sub-second latency
PRICING
The Pricing Comparison
Voice AI
Retell
$0.07/min
Bland
$0.09/min
Phone Number
Retell
$2.00/month
Bland
$15.00/month
Speech to Text
Retell
Included
Bland
Included
Adds-on
Retell
Verified Phone Number
Bland
-
Retell offers more affordable Voice AI pricing at $0.07/min compared to Bland’s $0.09/min, with significantly lower phone number costs at $2.00/month versus Bland’s $15.00/month.
Retell includes Speech-to-Text at no extra cost and provides verified phone numbers to reduce spam risks, while Bland includes Speech-to-Text but lacks additional features like branded calls.
ENTERPRISE-GRADE
Scalability & Reliability
Retell provides superior scalability with no rate limits and broader compliance coverage compared to Bland, which has stricter rate limits and limited enterprise compliance.
Compliance
Retell
HIPAA, SOC2 Type 1 & 2, GDPR
Bland
Only support HIPAA & SOC2 for enterprise
Rate limit
Retell
Does not have limit
Bland
1000/day lower plan
Uptime to date
Retell
99.99%
Bland
99.97%
Security
Retell
Top-tier security protocols
Bland
Standard security protocols