Retell VS Thoughtly
Comparing Retell and Thoughtly? This breakdown reveals which AI voice platform best fits your business needs.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Quick answer
Retell and Thoughtly differ most on developer workflow, voice quality, and pricing structure. Use feature fit and total ownership cost together to pick the best platform for your use case.
Author: Mirai Minds Research Team
Last updated:
Sources
Retell
Retell specializes in high-quality voice synthesis with natural-sounding AI voices, offering advanced features, scalability, and a user-friendly experience for businesses.
Thoughtly
Thoughtly provides conversational AI with a no-code approach, but it lacks advanced customization, multilingual support, and enterprise-ready features.
FEATURES
Key Feature Comparison
Retell Strengths
Thoughtly Strengths
Preset Functions
Retell
4.0
Supported
Thoughtly
4.0
Supported
LLM Model & Intelligence
Retell
4.5
Advanced LLM integration
Thoughtly
3.0
Supported but limited
Branded Call
Retell
4.0
Supported
Thoughtly
2.0
Not supported
Post Call Analysis
Retell
4.0
Supported
Thoughtly
2.0
Not supported
Latency
Retell
4.5
Sub-second latency
Thoughtly
4.5
Sub-second latency
PRICING
The Pricing Comparison
Base Price
Retell
$0.07/min
Thoughtly
$0.09/minute
Phone Number
Retell
$2.00/month
Thoughtly
Included
Speech to Text
Retell
Included
Thoughtly
Included
Adds-on
Retell
Branded Calls, Verified Phone Number
Thoughtly
-
Retell offers more affordable Voice AI pricing at $0.07/min compared to Thoughtly’s $0.09/min, with lower phone number costs at $2.00/month while Thoughtly includes it in the plan.
Both platforms include Speech-to-Text at no extra cost. Retell provides additional features like branded calls and verified phone numbers, while Thoughtly lacks modular pricing options.
ENTERPRISE-GRADE
Scalability & Reliability
Retell provides superior scalability with no rate limits and broader compliance coverage compared to Thoughtly, which lacks uptime transparency and full compliance details.
Compliance
Retell
HIPAA, SOC2 Type 1 & 2, GDPR
Thoughtly
HIPAA
Rate limit
Retell
Not Limit
Thoughtly
Unknown
Uptime to date
Retell
99.99%
Thoughtly
Unknown
Security
Retell
Top-tier security protocols
Thoughtly
Standard security protocols