Retell VS Thoughtly
Comparing Retell and Thoughtly? This breakdown reveals which AI voice platform best fits your business needs.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Retell
Retell specializes in high-quality voice synthesis with natural-sounding AI voices, offering advanced features, scalability, and a user-friendly experience for businesses.
Thoughtly
Thoughtly provides conversational AI with a no-code approach, but it lacks advanced customization, multilingual support, and enterprise-ready features.
[
FEATURES
]
Key Feature Comparison
Retell Strengths
Thoughtly Strengths
[
Preset Functions
]
Retell
4.0
Supported
Thoughtly
4.0
Supported
[
LLM Model & Intelligence
]
Retell
4.5
Advanced LLM integration
Thoughtly
3.0
Supported but limited
[
Branded Call
]
Retell
4.0
Supported
Thoughtly
2.0
Not supported
[
Post Call Analysis
]
Retell
4.0
Supported
Thoughtly
2.0
Not supported
[
Latency
]
Retell
4.5
Sub-second latency
Thoughtly
4.5
Sub-second latency
[
PRICING
]
The Pricing Comparison
[
Base Price
]
Retell
$0.07/min
Thoughtly
$0.09/minute
[
Phone Number
]
Retell
$2.00/month
Thoughtly
Included
[
Speech to Text
]
Retell
Included
Thoughtly
Included
[
Adds-on
]
Retell
Branded Calls, Verified Phone Number
Thoughtly
-
Retell offers more affordable Voice AI pricing at $0.07/min compared to Thoughtly’s $0.09/min, with lower phone number costs at $2.00/month while Thoughtly includes it in the plan.
Both platforms include Speech-to-Text at no extra cost. Retell provides additional features like branded calls and verified phone numbers, while Thoughtly lacks modular pricing options.
[
ENTERPRISE-GRADE
]
Scalability & Reliability
Retell provides superior scalability with no rate limits and broader compliance coverage compared to Thoughtly, which lacks uptime transparency and full compliance details.
[
Compliance
]
Retell
HIPAA, SOC2 Type 1 & 2, GDPR
Thoughtly
HIPAA
[
Rate limit
]
Retell
Not Limit
Thoughtly
Unknown
[
Uptime to date
]
Retell
99.99%
Thoughtly
Unknown
[
Security
]
Retell
Top-tier security protocols
Thoughtly
Standard security protocols
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