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AI Voice Agent Comparison

Synthflow VS Vapi

Choosing between Synthflow and Vapi for your voice AI needs? This comparison breaks down the key differences to help you decide.

Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.

Synthflow Logo
RATING
4.0
Ease of Use
Features
Support
Conversational AI Platform
Vapi Logo
RATING
3.9
Ease of Use
Features
Support
Developer-Focused

Synthflow

Synthflow provides a conversational AI platform with bundled agent functions and a no-code approach, but it lacks advanced customization and scalability.

Vapi

Vapi is a developer-focused voice AI platform that provides robust APIs and customization options. It's designed for technical teams who need flexibility and control over their voice implementations.

[

FEATURES

]

Key Feature Comparison

Synthflow Strengths

Bundled agent functions with a no-code approach for ease of use.
Supports only six languages, limiting global reach.
Lacks advanced customization for specific use cases.
Rate limits based on pricing tiers restrict scalability.

Vapi Strengths

Developer-focused API with extensive customization
Strong WebRTC integration capabilities
Robust voice processing pipeline
Good documentation for technical teams
Flexible integration with existing systems
Synthflow Logo
Synthflow
VS
Vapi Logo
Vapi

[

Developer Experience

]

Synthflow

3.0

Limited developer tools, no-code focus

Vapi

4.5

Advanced API with comprehensive document...

[

Voice Quality

]

Synthflow

3.5

Good voice quality but limited customiza...

Vapi

4.0

High-quality voices with good customizat...

[

Integration Capabilities

]

Synthflow

3.0

Basic integrations with no-code focus

Vapi

4.8

Extensive integration options with exist...

[

Simulation Testing

]

Synthflow

2.0

Not supported

Vapi

3.0

Limited support via developer tools

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Latency

]

Synthflow

4.5

Sub-second latency

Vapi

4.5

Sub-second latency

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PRICING

]

The Pricing Comparison

Synthflow Logo
Synthflow
VS
Vapi Logo
Vapi

[

Voice AI

]

Synthflow

$0.18–$0.22/min + $0.13/min limit monthly

Vapi

$0.05/min + $0.066 fixed platform fee (price varies)

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Phone Number

]

Synthflow

Included

Vapi

Variable Price

[

Speech to Text

]

Synthflow

Included

Vapi

$0.01/minute

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Adds-on

]

Synthflow

Unsupported

Vapi

Voice Quality Upgrades

Synthflow’s pricing is higher with additional monthly limits, while Vapi offers a usage-based model that can become expensive at scale due to fixed platform fees.

Synthflow includes Speech-to-Text at no extra cost, while Vapi charges an additional $0.01/min for this feature. Vapi’s pricing varies with usage, which may lead to unpredictable costs.

Transparent Pricing
No Hidden Fees
Enhanced Features

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ENTERPRISE-GRADE

]

Scalability & Reliability

Both platforms offer strong compliance and reliability, but Synthflow’s rate limits restrict scalability compared to Vapi’s unlimited rate approach.

99.9% Uptime SLA
Auto-Scaling Infrastructure
Global Load Balancing
Synthflow Logo
Synthflow
VS
Vapi Logo
Vapi

[

Compliance

]

Synthflow

HIPAA, SOC2 Type 1 & 2, GDPR

Vapi

HIPAA compliant, SOC2, GDPR

[

Rate limit

]

Synthflow

10–100+ depending on plan

Vapi

Not Limit

[

Uptime to date

]

Synthflow

Unknown

Vapi

99.99%

[

Security

]

Synthflow

Standard security protocols

Vapi

Strong encryption protocols