Thoughtly VS Goodcall
Comparing Thoughtly and Goodcall? This breakdown reveals which AI voice platform best fits your business needs.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Thoughtly
Thoughtly provides conversational AI with a no-code approach, but it lacks advanced customization, multilingual support, and enterprise-ready features.
Goodcall
Goodcall is designed specifically for customer service applications, with features optimized for managing customer interactions and integrating with CRM and support systems.
[
FEATURES
]
Key Feature Comparison
Thoughtly Strengths
Goodcall Strengths
[
Preset Functions
]
Thoughtly
4.0
Supported
Goodcall
4.0
Supported
[
Multilingual
]
Thoughtly
2.0
Not supported
Goodcall
3.0
Limited support
[
Branded Call
]
Thoughtly
2.0
Not supported
Goodcall
3.0
Limited support
[
Post Call Analysis
]
Thoughtly
2.0
Not supported
Goodcall
4.0
Supported with analytics
[
Voice & Audio Quality
]
Thoughtly
3.0
Standard quality
Goodcall
4.0
Good voice quality focused on natural co...
[
Latency
]
Thoughtly
4.5
Sub-second latency
Goodcall
4.5
Sub-second latency
[
PRICING
]
The Pricing Comparison
[
Voice AI
]
Thoughtly
$0.09/minute
Goodcall
$0.08/min
[
Phone Number
]
Thoughtly
Included
Goodcall
$3.00/month
[
Speech to Text
]
Thoughtly
Included
Goodcall
Included
[
Adds-on
]
Thoughtly
-
Goodcall
Business Analytics Suite
Thoughtly and Goodcall have similar Voice AI pricing at $0.09/min and $0.08/min respectively, but Thoughtly includes phone numbers in its plan, while Goodcall charges $3.00/month for a phone number.
Both platforms include Speech-to-Text at no extra cost. Goodcall offers a business analytics suite as an add-on, while Thoughtly lacks additional features.
[
ENTERPRISE-GRADE
]
Scalability & Reliability
Goodcall offers better compliance and uptime compared to Thoughtly, which lacks transparency in uptime and has limited compliance coverage.
[
Compliance
]
Thoughtly
HIPAA
Goodcall
HIPAA, SOC2 Type 2
[
Rate limit
]
Thoughtly
Unknown
Goodcall
Custom limits by plan
[
Uptime to date
]
Thoughtly
Unknown
Goodcall
99.95%
[
Security
]
Thoughtly
Standard security protocols
Goodcall
Business-grade security
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